Can you watch Disney Plus on Virgin Media? How to view streaming service on your smart TV

Those with Sky TV have likely already realised Disney Plus is now integrated with their Sky Q box. However, Virgin Media customers have no such luck as there is no Disney Plus integration for them.

Can you watch Disney Plus on Virgin Media?

Virgin Media users can still sign up for Disney Plus for £59.99 for an annual subscription or £5.99 a month.

The new streaming service will offer access to those customers with compatible TVs.

However, Disney Plus will not be integrated with your Virgin Media account.

You can use the online hub on your phone while out and about or separately on Smart TVs and other devices.

Disney Plus shows are downloadable for 30 days to watch later on Android phones and tablets, iPhones, iPads and Amazon Fire Tablets.

Disney Plus on Virgin Media: There is no Disney Plus integration for Virgin Media customers

Disney Plus on Virgin Media: There is no Disney Plus integration for Virgin Media customers (Image: Getty)

Disney Plus on Virgin Media: Virgin Media users can still sign up for Disney Plus for £59.99 a year

Disney Plus on Virgin Media: Virgin Media users can still sign up for Disney Plus for £59.99 a year (Image: Virgin Media)

What is Disney Plus?

The eagerly-anticipated Disney Plus launched in the UK on March 24, 2020.

Disney Plus is the dedicated streaming service for films and TV shows from Disney, Pixar, Marvel, Star Wars, National Geographic and more.

The service is fast becoming Netflix and Amazon Prime Video’s biggest rival, due to an enviable back catalogue of Disney films and an amazing supply of family favourites.

Much like Netflix and Prime Video, Disney Plus is also producing exclusive films and TV shows.

Disney Plus on Virgin Media: Disney Plus will not be integrated with your Virgin Media account.

Disney Plus on Virgin Media: Disney Plus will not be integrated with your Virgin Media account. (Image: Getty)

How to troubleshoot Disney Plus video playback issues:

Restart your Disney+ app: Fully exit Disney Plus and another all other apps or programs running in the background on your streaming device. Then try opening Disney+ again.

Power-off your device: Turn off your device and the modem and router, if applicable). Then restart the device and re-open your Disney Plus app.

Check your Internet connection: Take a speed test on your device and compare the results with your recommended connection speeds.

Test other apps on your device: Those with similar issues with other apps, may be caused by poor connectivity. Contact your Internet Service Provider for more information on how to improve your connection.

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Update your device operating system: Make sure you have the latest operating system for your device or platform. To check for updates, visit the Settings page on your device.

Clear the cached data on your device: You can clear cached data via your device’s settings menu. This step removes temporary files to help free up processing capacity.

Uninstall and Reinstall Disney Plus: On select devices, you can try uninstalling and reinstalling the Disney Plus app to ensure you have the latest version. Once you’ve confirmed you have the latest version of Disney+, please reset all your connections.

Check all components: To enjoy the best-quality Disney Plus experience, all components should support high-bandwidth digital content, including HDMI cables. External displays should support HDCP 2.2 for 4K Ultra HD and HDR content.

Disney Plus: The new streaming service will offer access on those customers with compatible TVs

Disney Plus: The new streaming service will offer access on those customers with compatible TVs (Image: Getty)

How many logins can you have on Disney Plus?

Each Disney Plus account can as many as seven different profiles set up.

However, you can only stream on four different devices concurrently.

Disney Plus is supported by numerous devices, from phones, tablets, computers, consoles, certain TVs and streaming media boxes.

The service offers users the luxury of unlimited downloads on up to 10 different devices, in addition to providing personalised recommendations for each one.

You should be aware before sharing account details with friends, Disney uses cutting-edge tech to monitor accounts.

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