Twitter promises to respond more quickly to people who report abuse

October 17, 2017
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Twitter plans to do a better job of responding to users’ reports of abuse by “investing heavily” in improving its review process, according to an internal email leaked by Wired. The company also plans to toughen its rules around violence, hate speech, and abuse in a new attempt to make its platform safer for users. The leaked email doesn’t divulge final rules or full explanations (the phrase “more details to come” appears three times), but it offers the gist of what Twitter intends to do.

A lot of what’s happening here is Twitter broadening existing rules so that hate or abuse that previously slipped by might now be banned. Twitter says it will now ban tweets that “glorify violence,” instead of only banning tweets that make or promote…

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